Privacy Policy
CashPark ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using Cash
Park, you agree to the terms outlined in this policy.At CashPark, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its security. By using our services, you consent to the terms outlined in this policy.
Information We Collect
When you use our remittance services, CashPark may collect personal information necessary to facilitate transactions and enhance user experience. This includes, but is not limited to, your name, contact information (such as email address and phone number), financial details, identification numbers (for verification purposes), transaction history, and any other information you choose to provide through our website or mobile applications.
Use of Information
CashPark utilizes the collected data for several purposes: to process and complete transactions, improve customer service, offer personalized experiences, and communicate effectively with you regarding your account. Furthermore, it allows us to meet legal obligations and protect against fraud or illegal activities. Rest assured that CashPark will never sell or lease your personal information to third parties without your explicit consent.
Information Security
Protecting your personal information is of utmost importance to us. CashPark adopts industry-standard security measures such as encryption technologies and secure data storage systems to prevent unauthorized access, disclosure, or misuse of your data. We continually review our security protocols to maintain the highest standards of privacy protection.
Third-Party Services
In certain scenarios, we may share your personal information with trusted third-party service providers essential for conducting business operations on our behalf. These include payment processors and compliance partners who adhere strictly to confidentiality agreements and legal requirements.
Your Rights & Contact Information
You have the right to access or request corrections or deletions of your personal data within the framework of applicable laws. If you have questions about this Privacy Policy or wish to exercise your rights concerning your personal information, please feel free to contact us through our website support page.
1. Definitions
"Personal Information" refers to any information that identifies an individual, including but not limited to name, address, phone number, email, banking details, and government-issued identification.
"Processing" includes any action taken on personal information, such as collection, storage, use, and disclosure.
"Third Parties" refer to service providers, financial institutions, regulators, and law enforcement agencies.
"Applicable Laws" refer to privacy, anti-money laundering (AML), and financial regulations in Canada and Nigeria.
2. Information We Collect
We may collect the following types of information:
a. Personal Information Provided by You
Full Name
Date of Birth
Contact Information (phone number, email, address)
Government-issued ID (passport, driver’s license, national ID card)
Banking and financial details (account numbers, transaction history)
Employment details (for regulatory compliance if required)
b. Information Collected Automatically
IP address
Device information (browser type, operating system, device model)
Cookies and tracking technologies
Website usage data (time spent on pages, clicks, transaction history)
c. Information from Third Parties
Verification data from financial institutions
Fraud prevention and AML compliance sources
Publicly available information
3. How We Use Your Information
We use the collected information to:
Verify your identity and comply with legal obligations (e.g., KYC, AML regulations)
Process transactions and currency exchanges
Detect and prevent fraud and unauthorized activity
Improve user experience and website performance
Communicate with you regarding transactions, updates, and promotions
Comply with financial and legal obligations
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
a. Financial Institutions and Payment Processors
To process transactions securely
To comply with financial regulations
b. Regulatory Authorities and Law Enforcement
To comply with AML and counter-terrorism financing laws
To respond to lawful requests such as court orders or government inquiries
c. Third-party Service Providers
Cloud storage and IT support
Analytics and security monitoring
Customer support platforms
d. Business Transfers
If CashPark is acquired, merged, or undergoes restructuring, your information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your data, including:
Encryption of sensitive information
Secure access controls and authentication
Regular system audits and security updates
Employee training on data protection and security
Despite these measures, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to
Access and request a copy of your personal data
Correct inaccurate or outdated information
Request deletion of your data (subject to legal and regulatory requirements)
Withdraw consent for processing (if applicable)
Object to certain processing activities
To exercise these rights, contact us at [email protected]. We may require identity verification before processing requests.
7. Cookies and Tracking Technologies
We use cookies to enhance the user experience and analyze website performance. You can:
Adjust browser settings to block cookies
Delete existing cookies from your device
Blocking cookies may affect functionality and service performance.
8. International Data Transfers
CashPark operates in Canada and Nigeria, which may involve data transfers across borders. We take steps to ensure adequate data protection measures are in place for international transfers.
9. Data Retention
We retain your data for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, and regulatory requirements
Resolve disputes and enforce agreements
Once retention periods expire, we securely delete or anonymize the data.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the data.
11. Third-party Links and Services
Our website may contain links to third-party sites. This privacy policy does not apply to those external sites, and we are not responsible for their data practices.
12. Changes to This Privacy Policy
We may update this policy periodically. Changes take effect immediately upon posting. We encourage you to review this policy regularly to stay informed.
13. Contact Information
For questions regarding this privacy policy, contact us at:
Email: [email protected]
Phone: +1403-827-2668
By using CashPark’s services, you acknowledge that you have read, understood, and agreed to this privacy policy.